How do I place an Order?
OneFamShop order process is simple. Once you select an item, you can add it to cart from any page on the website or app, after adding your item to cart, please follow the checkout procedure. You can select free COD or Pre payment at the checkout page. Fill in your delivery address and complete your order.
What Payment Methods Are Accepted?
OneFamShop offers free COD and Credit card payment options. We accept all major credit cards operational in UAE.
Do You Ship Internationally?
No, we do not ship internationally as of now.
How do i track my order?
You can visit your order history page in My Account. Click on your order and find the order tracking number. Click on this number to track your order.
Do I have to pay anything to return my items?
No, returning items is free. However, your return items will be inspected for damages. If your items are in accepted condition, you will be issued a refund as per our refund policy.
How do I return an item?
Please read our return/refund policy for this.