TLC from the heart. This is a moment of bliss – a veritable hug that will keep your spirits warm. Take your seat and settle in to savour the spicy-sweet zest of sun-ripe whole Sicilian lemons to the slow-dried ginger root with FairWild elderflowers. Finally the velvet kiss of manuka honey creates a cup of tea that warms your heart as well as your body. Isn’t this heaven?
Every Pukka plastic-free tea bag comes in its own recyclable envelope to retain the essential oils in our organic herbs. Each bag has two chambers, allowing these incredible herbs to flow and release the full potency in your cup. To help the flavours to fully disperse, pour boiling water directly on the bag. Every herb loves the water, so leave them to steep for the perfect brew. Infuse for up to 15 minutes. Boiling just the water you need helps make every cup of Pukka tea as sustainable as it can be.
Good news for soothing your spirit.
At Pukka, our heartfelt desire is to create a healthier, happier world through the incredible power of organic herbs. We hope you feel inspired to discover more about yourself and the beautiful planet on which we all live. Doing good things helps make good things happen. We create things that help you, help nature and everything in-between. It’s called conservation through commerce – striving to positively change the world for you, business and the planet. We are a B Corp organisation, Giving back 1% for the Planet, Fair for Life and FairWild certified.
● Good news for soothing your spirit.
● Made with organic slow-dried lemons and ginger root, combined with manuka honey
● Can be enjoyed at any time of the day or night
● Naturally caffeine free and ethically sourced, 100% organically grown ingredients
● Bring these incredible herbs alive by infusing in freshly boiled water for up to 15 minutes
● We are proud to be 1% for the planet. This product is certified FairWild and Fair for Life
We ship all across UAE. The delivery charges are mentioned during the check out process before the final payment. There is no delivery charge for cart amount above AED 100. Anything below will be charged at AED 16 per delivery.
Additional fee or delivery time may be required for delivery to remote areas. Remote areas will be highlighted on the checkout page.
If I place an order today. When shall I expect my shipment?
Your delivery schedule depends on the merchandise and the time that you place your order. Go to the Order section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.
What if I miss a delivery?
If you are not at home, our courier partner will call you to reschedule your delivery. Simply call our Customer Support team on +971 42984130, and we’ll schedule another delivery date and time that suits you better.
Can I pick up my order from your warehouse/office?
Yes, you can pick the order from our office address. You need to call us or email us that you want to collect your order yourself. We shall assign a time for the pick up.
Do you deliver to free zones?
Our apologies, we do not deliver to free zones at the point of time.
Can I pay cash on delivery?
We have cash on delivery option for payment. Right now we are not charging extra for COD services but it is subject to change in future.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com or chat with a customer service exec. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it may take some time for your bank or credit card company to process and post the refund.
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- Same day dispatch if ordered before 2 PM.
- Free shipping across all products on a minimum purchase of AED 100.
- Fast Delivery across UAE, within 2 days.
- Cash on delivery available.
- Secure and Careful product delivery.
Please read more about our shipping policy in full here.
- 7 days easy return policy.
- Return pick up available in UAE.
- Quick refunds.
- Helpful staff to ensure easy return process.
- Please check our non returnable products here.
Please read about our return and refund policy here.